Hotel Policies

  • Guests under 19 years of age must be accompanied by an adult
  • Check-In time is anytime after 3PM. (Early check-in requests are subject to availability)
  • Reservations can only be made using a valid credit card. A picture ID of the guest must be presented upon check in time along with the credit card.
  • Check-Out time is 11AM (Late check-out requests will be accommodated where possible)
  • Children 12 and under stay free in the same room as a paying adult when using existing bedding.
  • Pet Policy: Pets allowed with restrictions in designated rooms only, subject to availability

Payment Policies Deposit Information

  • A valid credit card must be presented at check-in
  • You may pay by credit card, or cash upon departure



Cancellation Policies

  • Cancellation policy is by 12 AM on the day of arrival (Nov – Marchl).
  • Cancellation policy is 24 hrs (by 3PM) prior to arrival (April – Oct).
  • Please record the cancellation number you will be given for your own records.

Currency Conversions

  • All rates are confirmed and will be charged in Canadian dollars.

Parking Fee

  • Parking Undergound Hotel We offer FREE parking in our street level parking lot or will reimburse overnight guests for parking in a public lot if ours is full

Miscellaneous Charges

  • Reserving Multiple Rooms:
    Please indicate if you are reserving multiple rooms; i.e. 1 of 2 rooms, 2 of 2 rooms. to increase the availability of your rooms being in the same area of the hotel.
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BEST WESTERN Dorchester Hotel
70 Church Street, Nanaimo, BC, V9R 5H4 Toll Free: (800) 661-2449 Telephone: (250) 754-6835 Fax: (250) 754-2638

BEST WESTERN HotelsBEST WESTERN, "The World's Largest Hotel Chain"
Each BEST WESTERN hotel is independently owned and operated. © 2002-16 BEST WESTERN International, Inc. All rights reserved.