Hotel Testimonials and Guest Reviews

The Best Western Dorchester Nanaimo is the right hotel at the right price, and we can prove it! Read through what our previous guests thought about their stay with us, and feel great about booking your business or leisure stay.

“Very friendly and professional hotel. My only choice when in town for work. Always a warm smile at the front desk and a familiar face in the lounge. I have always chosen to stay at the Dorchester because of its charm and character.” – Tobias J, Vancouver

“We escaped here for a last minute getaway and scored an affordable rate. It is a ice hotel within walking distance of downtown Nanaimo. The evening desk clerk was exceptionally friendly and gave us a short tour and history lesson.” – Shell B, New Westminster, BC

“[A]s soon as I entered the lobby I was greeted by Drew and welcomed to Nanaimo. He was delightful and made you feel comfortable and home…I have a beautiful view of the bay and the ocean air wafts throughout the room. My windows actually opened and you can hear the sounds of the ocean and life just outside.”- Pamela P, Armstrong, Canada

“Great location, within easy walking distance of the harbour, great shopping and restaurants! The hotel is clean and comfortable, and we highly recommend it for your next visit to Nanaimo. The air conditioned room was very much appreciated as it was very hot outside during our visit.” – Karen W, Winnipeg, Canada

“Lovely updated décor in rooms and lobby. An updated premise that puts me in mind of the Hotel Luna Venice Italy. The room was very clean and comfortable. The bed was just right, as were the pillows and the rest.” – DiamondGirl2014, Port Alberni, BC

“This small family run hotel is pleasant, sort of homey and the restaurant has a great long view of the harbour as do the most desirable rooms. While UI was there for a business function, it appeared to be a good value and certainly it’s a good location, right across the street from the promenade and in the middle of what appears to be a rejuvenated downtown. The room was well kept and coffee and cookies are available in the lobby – a nice touch.” – Dreve, Victoria, BC

“We plan our travel that we may stay at the Best Western Dorchester Plus hotel in Nanaimo. We love the character of the old hotel and the view of the harbour. The area that it is located is the “Old City” our favourite area of Nanaimo. There is a great deal to do in the area, walking along the sea wall, lovely places to dine, theatre and more.” – Christine C, Canada

“Very quaint hotel. Modernized with nostalgic feel. Very knowledgeable staff and the location is right across the street from the wharf. Safe and quiet with great restaurant options within walking distance.” – Chris J, High River